Case Study
Case Study
CIOMobile: Meal Voucher App
CIOMobile: Meal Voucher App
CIOMobile is a mobile payment platform for CIOCard users. It provides quality digital experiences that takes their roots and inspiration from traditional user habits of meal vouchers so users can adopt easily, replacing their physical cards.
CIOMobile is a mobile payment platform for CIOCard users. It provides quality digital experiences that takes their roots and inspiration from traditional user habits of meal vouchers so users can adopt easily, replacing their physical cards.
Company Perspective
Achieving company's goals of digitalization and customer satisfaction, designing a system that provides the necessary infrastructure for the company's future goal of becoming a universal payment platform.
Achieving company's goals of digitalization and customer satisfaction, designing a system that provides the necessary infrastructure for the company's future goal of becoming a universal payment platform.
Market Research
A company that offers employee benefits should also offer benefits in its digital products, making the app a marketable product rather than a flawed experience. The digital transformation of food card companies in Turkey ignored the user experience. Apps do not reflect the identity, the vision and the goals of the companies, Instead, they are often off-the-shelf templates.
CIO Kurumsal had a significant opportunity in the market. The aim is to design an application that companies can offer as a valuable optional benefit by focusing on creating a user-friendly platform that genuinely meets users' needs and is something they would willingly choose to
use. By achieving this, we can transform the offer of "CIOCard" from a standard job benefit to an exciting and appealing feature for employees.
A company that offers employee benefits should also offer benefits in its digital products, making the app a marketable product rather than a flawed experience. The digital transformation of food card companies in Turkey ignored the user experience. Apps do not reflect the identity, the vision and the goals of the companies, Instead, they are often off-the-shelf templates.
CIO Kurumsal had a significant opportunity in the market. The aim is to design an application that companies can offer as a valuable optional benefit by focusing on creating a user-friendly platform that genuinely meets users' needs and is something they would willingly choose to
use. By achieving this, we can transform the offer of "CIOCard" from a standard job benefit to an exciting and appealing feature for employees.
Product Design
Product Design
Payment Tickets
One-time meal tickets for family and friends:
One-time meal tickets for family and friends:
CIOMobil offers a "meal ticket" feature that allows users to share their balances very easily with family and friends. This feature allows people outside the system to borrow cards or to spend without the need to download an application. The user can make purchases upon request sends a one-time QR code with a set balance to the desired person. Users can use this feature an authentic and fun experience.
CIOMobil offers a "meal ticket" feature that allows users to share their balances very easily with family and friends. This feature allows people outside the system to borrow cards or to spend without the need to download an application. The user can make purchases upon request sends a one-time QR code with a set balance to the desired person. Users can use this feature an authentic and fun experience.
Pay Together
In Turkey, company employees have a habit of eating and drinking coffee in large groups. The most challenging part of this habit is the long checkout process in front of the cash register or at the table. CIOMobil makes this process less challenging and lengthy. The co-payment feature allows one of the users in the group easily aggregate the entire account on its own app, making the checkout process and experience
much easier and smoother.
In Turkey, company employees have a habit of eating and drinking coffee in large groups. The most challenging part of this habit is the long checkout process in front of the cash register or at the table. CIOMobil makes this process less challenging and lengthy. The co-payment feature allows one of the users in the group easily aggregate the entire account on its own app, making the checkout process and experience much easier and smoother.
The process starts with one user entering the co-payment screen and creating a payment, then the other users in the group send the amount that users need to pay to the created temporary aggregated balance and the user from whom the amount was collected will receive the payment. in one go. This process can take place during the waiting phase after orders are taken, as well as during the checkout phase after the meal.
The process starts with one user entering the co-payment screen and creating a payment, then the other users in the group send the amount that users need to pay to the created temporary aggregated balance and the user from whom the amount was collected will receive the payment. in one go. This process can take place during the waiting phase after orders are taken, as well as during the checkout phase after the meal.
Sign Up
Home Page and Card Details
Map
